Q: Can you hold a place before I apply?
A: No. We are quick to communicate and will be happy to answer any questions
you have before applying to be sure you are a good fit. You can also view the
general rental requirements and application process HERE
Applications will be automatically reviewed based off of our pre-determined
criteria saved for that property. If approved, you will be sent a lease.
The unit will not be held for you until the lease is signed and deposit is paid.
Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: With a completed and approved application, your deposit is determined based on
credit worthiness. In most cases, deposits will be equal to one-month’s rent. Some
might be higher with a risk-mitigation fee for low credit or other. All deposits
will be clearly defined with approved application.
Q: How old do you have to be to apply?
A: All applicants are required to be at least 21-years old with a valid state issued
identification in the applicant’s name to apply for a vacant property. All other
occupants 18 or older must be clearly listed on applicant with verifiable income and
background check; all occupants under the age of 18 must also be listed, but do not
need a separate application. Peak Property Management does follow all Fair Housing
Laws and does not discriminate based on race, color, national origin, sex, religion,
or familial status.
Q: Is the deposit refundable?
A: Once the deposit is received, lease signed, and property taken off the market the
deposit is no longer refundable. The security deposit is then held for any damage
caused to the premises during the term. If the security deposit is refundable the deposit
will be returned to Tenant, less any set off for cleaning or damages to the premises upon
the termination of the Lease. No refund of the Security Deposit will be made until Tenant
has vacated, and the property has been inspected by the Landlord.
In most cases, pet security deposits are refundable, less any set off for cleaning or damages.
Always read your lease to determine what you may expect at the end of your lease as situations
vary for different rental homes.
Q: Who needs a cosigner?
A: Due to the risk Owners take when renting their property, they do look for applicants
with credit worthiness. Peak Property Management screens applications thoroughly, and all
properties have automated screening criteria to eliminate any bias or judgement when screening.
Peak will ask those who seem to be a higher credit risk for a co-signer and likely a risk mitigation
fee. This is needed to protect the owner’s investment.
Q: You have a property I want to rent. How do I apply?
A: If you haven’t seen the property yet, start by scheduling by contacting
. After viewing the property and being sure that
you’d like to apply, please review our general rental requirements and application
When you are ready to apply, please find the unit you’d like to apply for on our
Find a Rental
and click “Apply Now.”
The application fee is non-refundable in all situations.
Q: How do I pay rent?
A: Once you become a tenant with Peak Property Management you will be given a
tenant portal log on; which will allow you to pay rent online, submit work order
requests and send messages online. We like to hear from our tenants, so if you
need to contact us for any other reason please do so!
Q: I want to get a pet. What do I do?
A: Each owner has a different pet policy so please call the management office
to discuss the pet you are wanting and find out if allowed and if there are
additional fees. If you had a pet, but are replacing it with a new one, it
still needs to be approved! Any non-approved pet will be subject to fine
and removal from the property.
Q: I want to move out, but my roommate wants to stay. What do I do?
A: We must discuss this transition and possibly sign a new lease which may
require an additional fee. The remaining tenant or person wanting to be added
to the lease must complete an application and meet the requirements. Peak
approval is always required, so please notify our team as soon as this situation
arises and we will help to make it a smooth transition for you.
Q: My lease expiration is coming and I want to move out. What do I do?
A: Always read your lease and requirements of the lease term, then refer to your tenant
handbook. If you have any questions, please contact us. In all situations, the rental
must be left in rent-ready condition, professionally cleaned, walls cleaned and
scuff marks removed, and all appliances such as a refrigerator, microwave, oven, stove,
washer and dryer must be cleaned. Tenants leaving any unit unclean or with personal
belongings left behind will be subject to cleaning and moving fees as well as rent
coverage during that time. A Peak representative will perform a thorough move-out walk through.
Q: Who is responsible for paying for repairs & maintenance requests?
A: At Peak we take pride in keeping our properties well-maintained with everything
in working order. We do understand normal wear and tear does take place and for those
repairs, they will be at the owner’s expense. For repairs that happen due to negligence,
tenant accidents, and things not be properly handled by the tenant, these charges will be
required to be paid by the tenant. When you have a maintenance request you can enter
it on your tenant portal and your property manager will coordinate the repairs with
the contractor and tenant. Request Maintenance